This privacy policy sets out how Educational Play Environments Ltd. uses and protects any information that you provide when you using this website. Educational Play Environments Ltd. is committed to ensuring that your privacy is protected. If you are asked to provide information by which you can be identified then it will only be used in accordance with this privacy statement. Educational Play Environments Ltd. may change this policy from time to time by updating this page. You should check this page before providing any new information to ensure that you are happy with any changes. These updates will not retroactively affect any data that you previously provided while using this site without informing you of these changes. This policy is was last updated on 26/04/2018. Our contact details Educational Play Environments Ltd. Postal Address: 5 Meadhurst Park, Sunbury on Thames, Middlesex, TW16 7NH Contact Number: 0808 168 2032 Fax: 01932 325510 Email address: info@educationalplayenvironments.com Company website: https://educationalplayenvironments.com/ Collection of general data and information This website collects a series of general data and information when transmitting a website. This general data and information are stored in the server log files. We may collect this information about visitors to this site: the browser types and versions used the operating system used by the accessing system the website from which an accessing system reaches our website (referrers) the date and time of access to the site the Internet protocol address (IP address) of the accessing system any other similar data and information that may be used in the event of attacks on our information technology systems. This information is not used to draw any conclusions about the user. This information is needed to deliver the content of our website correctly, optimize the content of our website as well and provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. The anonymous data of the server log files are stored separately from all personal data provided by a user. Case studies and images Our case studies are provided by our customers upon the completion of work by Educational Play Environments Ltd. Within these case studies, and across the rest of the site, we use images taken with the permission of the school. These images often contain images of people under the age of 18. The permission to use these images was sought by the school and is retained by the school. If you wish to have an image on the site removed as it violates your rights then get in contact with Educational Play Environments Ltd. using the contact details above and we will comply with your request. Contact forms This website contains forms that enables a quick direct communication with Educational Play Environments Ltd. If a user contacts Educational Play Environments Ltd. by email or via a contact form, the personal data transmitted by the user are automatically stored. This information is transmitted voluntarily by a user and is stored for the purpose of processing or contacting the user. This data will not be shared with third parties. The uses of this information are clearly displayed to the user where the information is submitted. Some information requested on these contact forms is mandatory. These mandatory fields are required to fulfil the intended purpose of the form. If you are not comfortable submitting all of the information requested by the form then please get in contact using our contact details on this page. Please be aware that we will probably ask for this information in subsequent communications. Accessing and updating your personal information If you would like to access, or have us remove, any identifiable personal data that we have collected on you please get in contact with us using the contact details outlined on this page. We will aim to comply with your wishes as soon as possible unless we have to keep that information for legitimate business or legal reasons. We do maintain backups of our information to protect it from accidental or malicious deletion. We cannot ensure that your information will be fully removed from these backups as that would compromise their integrity. Cookie policy This website use cookies. Cookies are text files that are stored in a computer system via an Internet browser. A specific Internet browser can be recognized and identified using the unique cookie ID. Through the use of cookies, the Educational Play Environments Ltd. can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Users may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the user deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable. Analytics This website uses Google Analytics to track user behaviour. Google Analytics tracks how users find this website (the referrer), information about the device used to visit this site and information about what pages are viewed and for how long. Additionally specific user behaviour on the site, such as links being clicked or images being viewed, can also be tracked. This information is used to help optimize this website and improve the user experience. To opt-out of Google Analytics, both on this site and others, you may install the google analytics opt-out browser addon https://tools.google.com/dlpage/gaoptout. More information about google analytics can be found here https://www.google.com/intl/en/policies/privacy/. Google Maps integration This website uses Google Maps to display geolocated information to the user. This requires the use of an embedded map provided via the Google Maps API. Google maps may try to identify your location using your IP or geodata provided by your phone. This information is not stored or recorded in any way by this site. More information on how Google Maps operates and uses your information can be found here https://policies.google.com/privacy/. Customer Relationship Management Software At Educational Play Environments Ltd. we use Zoho to manage users who have contacted us. Zoho is cloud based customer relationship management (CRM) software. Your information may be added to our Zoho database when you contact us directly or through the contact methods on this website. This may be done manually via transcribing the information from emails or calls into Zoho, or automatically storing this information using Zoho Forms and Zoho CRM integration. Zoho allows the easy management of customer information as well as enabling us to set reminders and alerts for customers. This enables us to more easily manage personal data provided to us and prevent data loss or misplacement. If you do not wish to be recorded in this content management system then please get in touch directly using the contact details above. For more information on how Zoho operates, please view their privacy policy here https://www.zoho.com/privacy.html. Third party policy We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Period for which the personal data will be stored The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract. Existence of automated decision-making At a responsible company, we avoid using automatic decision-making or profiling. Our Content management system, Zoho, does provide automated decision-making as a feature. Any use of these automated systems is subject to review by a member of our team before any actions are taken based on this information. If you would like to review or query how your data was used in regards to automated decision making then please get in contact with us using the contact details above. Although this capability is available to us, we do not currently use automated decision-making. If this changed in future then this section will be updated to provide information about how this is used. This privacy policy was based off of a template provided by DG Datenschutz and edited by Red Balloon on behalf of Educational Play Environments Ltd.